Call Center Solutions
We offer the best of call center solutions enriched with thousands of features and bundled with 24x7 live support. Platforms we build as a part of our call center solutions, helps you manage your business workflows with utmost efficiency resulting in better return on your investment.
In an era where the business have become global with the employees spread across the continents, and people working from home because of the pandemic we are still fighting, the need for omni-channel call center solutions have incresed multifold. We take this opputunity to offer you the best of call center solutions anyone else has to offer in the industry. With every solution we build for your call center business, we add our team spirit, passion and urge to see your business exceeding your revenue goals. It is free to try, no credit card needed and no strings attached..
Outbound Call Center Solutions
Our outbound call center solutions solves the ever existing problems with other existing solutions. Our outbound call center solutions applies for lead generation, cold calling campaigns with virtually any number of agents on a single infrastructure.
Inbound Call Center Solutions
Handle your customers the way they deserve. Our inbound call center solutions aims at providing you with world class platform to efficiently manage your inbound campaigns. Increase your sales with inbound campaigns and boost your growth.
Robo Dialer Solutions
Broadcast your audio message to millions of contacts a day. Our robo dialing solutions empowers you with an efficient tool which is as easy as uploading leads and starting the robodialing campaign with a click of a button.
Get assistance with any thing and every thing with VICIdial. Our VICIdial hosting experts can handle all kinds of tasks with your VICIdial instance in a matter of time. You can hire a dedicated tech support acting as an extension to your team or simply hire us for hourly on-demand jobs.
More than 20,000 call center agents use our platform, everyday..
With over 30 years of team experience at CallCenterTech, 24x7 availability and round the clock on-demand support, we have earned and nurtured over 600 clients all across the globe, some being call centre giants with over 1000 agents dialing on a single infrastructure. We have exceeded the 20,000 mark on the number of agents dialing with our cloud call centre solutions and contact centre platforms. Our dedicated support team focuses on responding to support requests almost immediately causing almost zero downtimes to our clients.